Payment and delivery

Free worldwide shipping on orders over $100.
 

PAYMENT METHODS

 All orders placed on our website are paid via “Yandex.Kassa” using:

  • Bank card
  • “Money”
  • “QIWI Wallet”

After the verification of your billing and the shipping addresses, please, choose the most convenient shipping option. All transactions made on alohagaia.com are encrypted and secure.
 
DELIVERY METHODS

Moscow

  • Self-pickup from "12shopmoscow" on Bolshaya Bronnaya, 23, office 125 (1-2 days after confirmation of the order by the shop operator).
  • Sending by the Russian Post (7-14 days since transferring the parcel to the post office)
  • Courier delivery (1-2 days after confirmation of the order by the shop operator)
  • Express courier delivery (4-5 hours from the moment of the order confirmation by the shop operator, provided that the order is made before 16:00. At other times, the delivery order is transferred to the next day. On weekdays within the limits of MKAD)

 Regions of Russia 

  • Sending by the Russian Post (7-14 days since transferring the parcel to the post office)
  • Express delivery (3-7 workdays)

Foreign countries

  • Sending by the Russian Post (14-25 days since transferring the parcel to the post office).

Delivery cost is calculated in your cart before proceeding with the payment. Orders over $100 are shipped for free via the Russian Post worldwide.

After you place the order and proceed with the payment, you will get a confirmation letter to your e-mail. Within three working days after submitting the order, you will receive the second letter once your order has been transferred to the delivery service or the self-pickup point.
 
If your order is sent by post, you will receive the tracking code of the parcel, the movement of which you can track on pochta.ru.
 
If you have any questions, please, send us an email to support@alohagaia.com or ask a question in the “Chatra” window on our website.